10 Best Popular Bug Tracking Software Tools – [2021]

by Lokendra Sinh - Nov 13, 2020
Best bug tracking software

We all have come across “bugs” now and then while browsing the web or developing software. Bugs are also called defects or faults that cause a site to break or even slow down the browsing speed. However, this all can be avoided through Bug Tracking Software.

The product life cycle in software industries generally consists of planning, development, quality analysis, bug fixation, and final delivery. But the major part of the life cycle depends on quality analysis and bug fixation. The quality analysis consists of finding out Defect/Bug/Issue/Fault/Incident/Failure and fixing them periodically to give a better user experience.

As the overall project, the number of test cycles, the number of people involved, grows – it becomes mandatory to install a much stronger mechanism that can handle such complex issues and consistently updates them. There are innumerable free bug tracking software and also the paid ones. Often it feels overwhelming to try out all those software manually and adopting the best one. To make it easy, we have done detailed research on the best ones so that companies can easily end up choosing the perfect one for their businesses. Check these QA companies to help you speed up your testing.

What is a Bug Tracking Software?

A “Bug Tracking Software” is a program that helps software applications to record, report, assign, detect, and track the bugs that affect the quality performance of the software in the future long run.

For a Bug Tracking Software to qualify for inclusion in the top Bug Tracking category must include:

  • Reporting Facility – it should have the information about the bug, module, environment, severity, etc.
  • Creation of multiple projects and filing bugs/tickets in a specified project.
  • File uploading, commenting, and custom fields to track the history of Bug.
  • Reports that include graphs or charts.
  • Storage & Retrieval Facility – Every Bug tool must have an ID to store, retrieve(search), and organize bug information.
  • Ability to run reports by user or project.

We have done detailed research and we know that the tools available in the market are innumerable – some might be a perfect fit for you and some won’t just cut it. The primary goal of this post is – introduce you to the 10 best Bug Tracking Tools & Softwares available in the market and briefly talk about them.

Alright, let’s quickly dive into the top 10 most popular Bug Tracking Tools & Softwares.

Jira Software

bug tracking software

About Jira Software

Atlassian featured product – Jira is used for Bug Tracking and it provides a complete set of tracking, recording, reporting, workflow, and other convenience-related features. It supports agile projects as well as directly integrates with code development environments thus making it a perfect fit for the developer as well.


  • Scrum and Kanban boards
  • Agile reporting
  • Customizable workflows
  • Apps & integrations
  • Global and multi-project automation
  • Session duration management
  • Audit logs & IP allow listing
  • Admin insights
  • Data residency
  • Domain verifications and account capture

Funding: $210 Million

Top Clients: Hubspot, DELTA, Dropbox, VISA

Revenue: $1 Billion

Major Investor: T.Rowe Price, Accel

Funding Round: Secondary Market – Atlassian

Pricing: Free Trail – Yes for 10 users

Standard Version – $70 / mo

Premium Version – $140 / mo


bug tracking software

About Monday.com

Monday.com is one of the best bug tracking software tools that provide a Bug Tracking platform for all agile projects. The monday.com mobile app is having 1M+ downloads and it is available for both Android and iOS. Over 100,000 organizations worldwide rely on monday.com for work management & team collaboration.


  • Automation & Integrations
  • Advanced reporting & analytics
  • Tailored onboarding
  • Multi-level permissions
  • Formula column
  • Timeline & calendar views
  • Dashboards
  • Time Tracking
  • Chart View
  • Security & Governance

Funding: $234.1 Million

Top Clients: Uber, Adobe, Hulu, Unilever

Revenue: $120 Million

Major Investor: Sapphire Ventures, Stripes,

HarbourVest Partners

Funding Round: Series D


Basic Version – $18 per seat / mo

Standard Version – $10 per seat / mo

Pro Version – $16 per seat / mo

Zoho Bugtracker

bug tracking software

About Zoho Bugtracker

Zoho Bugtracker is an online tool that lets you create and handle projects, bugs, milestones, reports, documents, and so on. Zoho Bugtracker provides you real-time information about the success and progress of bugs submitted by the team.


  • Automate Bugs
  • Bugs View
  • File Sharing
  • Bugs Dashboard
  • SLA Automation
  • Forums discussions
  • User administration
  • GitHub Integration
  • Bitbucket integration

Market Segment: Large Enterprise

Top Clients: Amazon, OLA, NETFLIX, HOTSTAR

Revenue: $1 Billion

Zoho Mobile App Downloads: 100k+

Funding Round: Seed Round – Boson Motors


Free Trail – Yes / user/mo

Standard plan – Rs. 175 / user/mo

Premium Plan – Rs. 210 /user/mo


bug tracking software

About Wrike

Wrike is the most versatile CWM and leading enterprise-grade collaborative work management platform that ensures collaboration & delivers efficiencies for teams across the enterprise. Wrike defines the next generation of work management with over 20,000 customers and 2 Million users worldwide.


  • Advanced integrations
  • Task & subtask management
  • Custom fields & workflows
  • User audit reports
  • Automation engine & salesforce integration
  • Task prioritization
  • Business intelligence integration
  • Real-time reports with scheduled notifications
  • Graphical analytics & report templates

Funding: $26 Million

Top Clients: Google, Airbnb, Dell, snowflake

Revenue: $120 Million

Major Investor: Scale Venture Partners,

Bain Capital Ventures

Funding Round: Series B


Free Trial – $0 for 5 users

Professional Plan – $9.8 / user/mo

Business Plan – $24.8 / user/mo


bug tracking software

About ClickUp

ClickUp is an all-in-one customizable workplace productivity platform built for teams of all sizes and industries. ClickUp’s simplicity, flexibility, and ease of use make it a leader in the “next generation of work tools”. ClickUp App with having 100k+ downloads is a beautifully intuitive all-in-one project & work management platform.


  • Creation & assignments
  • Task prioritization
  • Drag & Drop
  • Templates & Calendar views
  • Process management
  • Integrations
  • Team collaboration
  • Complete customization & reporting

Funding: $37.5 Million

Top Clients: Google, Airbnb, Uber, Nike

Revenue: $21 Million

Major Investor: Georgian, Craft Ventures

Funding Round: Series A


Free Trail – yes (forever)

Unlimited Plan – $5 / user

Business Plan – $ 9 / user


bug tracking software

About Airbrake.io

With over 50,000+ developers, Airbrake.io is the leading Bug Tracking software that allows you to quickly locate the method, file, and line that caused the exception as well as Identifies browsers, affected users, URLs, and more.


  • Real-time alerts & notifications
  • Threat stack cloud security monitoring
  • Netsparker vulnerability detection
  • Integrate error triage with existing development tools.
  • error-monitoring software with SOC Type 2 protection
  • Turn performance data into actionable insights
  • Data around error rates, fix rates, and error activity

Funding: $11 Million

Top Clients: Adobe, twitch, NETFLIX, Salesforce

Revenue: $4 Million

Major Investor: Elsewhere Partners, Turn/River Capital

Funding Round: Venture Round – Airbrake.io


Free Trail – Yes (Forever)

Essential Plan – $59 / mo

Startup Plan – $129 / mo

Growth Plan – $299 / mo

Business Plan – $599 / mo


bug tracking software

About BugHerd

BugHerd is an amazing and easiest Bug Tracking software to track bugs, gather and manage feedback for web pages. BugHerd has successfully delivered its services to more than 6000 companies. It allows developers to log a bug and directly access it from the webpage at any time.


  • Capture technical information
  • Screenshots and annotations
  • Real-time commenting
  • Optimize your site
  • Triage with style
  • Version control sync
  • Integrate with existing workflows
  • Extend BugHerd further through APIs.

Funding: $1.5 Million

Top Clients: amazon, isobar, Bloomberg, Dyson

Revenue: $13 Million

Major Investor: Starfish Ventures, Tank Stream Ventures

Funding Round: Series A


Free Trail – Yes for 14 days

Standard Plan – $39 / mo

Studio Plan – $59 / mo

Premium Plan – $109 / mo



About Sentry

Sentry provides an open-source error tracking feature to respond to bugs, monitor them, and to handle crashes anywhere in your stack in real-time. The team can reproduce, triage, and resolve errors with high efficiency and visibility with its easy-to-install software.


  • Custom queries
  • Cross-project issues
  • Stack Traces
  • Issue owners
  • Organization audit log
  • Dashboards
  • Distributed Tracking
  • Breadcrumbs
  • Releases
  • Privacy Shield certified

Funding: $66.5 Million

Top Clients: Atlassian, Microsoft, Reddit, VMWare

Revenue: $12 Million

Major Investor: Accel, New Enterprise Associates

Funding Round: Series C


Developer Plan – $0 / mo (free)

Team Plan- $26 / mo

Business Plan – $80 / mo



About Clubhouse

The clubhouse is an uncluttered & fast project management platform for agile software teams to build, plan, and launch better products. It is best for mid-size agile software teams for Kanban-style project management and it offers a robust set of popular integrations and well-crafted APIs to automate workflows.


  • Backlog Management
  • Workflow Management
  • Ticket Management
  • Task Management
  • Audio trails
  • Status tracking
  • Request Management
  • Support scrums

Funding: $41 Million

Revenue: $7 Million

Major Investor: Greylock, Battery Ventures


Free Plan – $0 / user/mo

Standard Plan – $8.50 /user/mo



About Backlog

The backlog is an all-in-one online Bug Tracking software that creates web-based application tools for task management, bug tracking, and version control. Backlog brings organizational benefits of project management, code management, and team collaboration for large and small businesses.


  • Visualize every task within large projects
  • Manage Project Schedules with Gantt charts
  • Team members work progress with Kanban-style boards
  • IP address control
  • Backlog App for project management & collaboration
  • Push notification for new issues
  • History thread of issue updates
  • Drag & Drop file attachments
  • Invite clients, Vendors, and freelancers to projects with guest roles.
  • Jira and Redmine importer

Backlog Users: 1,000,000

Top Clients: Amazon, Google, SONY, McAfee

Monthly Visits: 1,666,144


Free Trail – 30 days

Starter Version – $35 / mo

Standard Version – $100 / mo

Premium Version – $135 / mo

Additionally, a few bug tracking software in the market such as Redmine, Mantis Bug Tracker, Lean Testing, and nTask are the best open-source and free bug tracking software that are sure to meet your needs.


Bug Tracking Software not only optimizes your working hours towards delivering a final product but it also helps you in achieving an error-free output with ease by maintaining a log of past errors for future analysis.

Needless to say, it is worth investing money in Bug Tracking tools especially when compared to per hour rates of manual testers in the market.

What defect/Bug Tracking tools do you use and do you think there is any other tool that belongs to the top 10 best bug tracking software list?

Please let us know your thoughts

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